01
Call the office to schedule
New patient appointments are scheduled by phone at 253-839-3622. When you call, the office will ask a few questions to help determine the right appointment type and to confirm whether your insurance can be accepted.
Three easy steps before your first appointment
Our team will help guide you through the process so your first visit feels organized, smooth, and well prepared.
02
Complete your forms online
After you have called and scheduled your appointment, please complete the new patient paperwork online so the office has your information in advance and your check-in process is easier on appointment day.
03
Arrive 10 minutes early
Please arrive about 10 minutes early so there is time to review your paperwork before your appointment. For a quick checklist before your visit, see the What to bring section below.
Our office is located at 2317 SW 320th St, Federal Way, WA 98023.
What To Bring
Bring the basics so we can make your visit easier.
Having a few key items with you can help the team confirm your information and keep your appointment moving smoothly.
- Your current glasses or contact lenses, if you wear them
- Your vision and medical insurance information, if applicable
- A list of medications or eye-related concerns you want to discuss
- Any questions you would like answered during your first visit
Insurance
Accepted insurance plans
We accept many medical and vision plans. Coverage can vary by plan, so please call the office before your visit if you would like help confirming your benefits.
- Aetna (out of network)
- Blue Cross Blue Shield
- Cigna
- First Choice
- HMA
- Kaiser Permanente (PPO/options)
- LifeWise
- Medicare Part B
- MetLife VSP
- Premera
- Regence
- Regence Group Admin
- TRICARE West
- UnitedHealthcare*
- Vision Service Plan (VSP)
*Coverage and network status may vary by plan. Please call the office to confirm current participation and benefits.
A Helpful First Visit
We want you to feel prepared, not rushed.
If you are unsure what kind of appointment you need, whether your insurance applies, or which forms to complete, calling ahead is the best first step. The office can walk you through it.
Completing paperwork in advance and arriving a little early helps create a calmer start to your visit and gives the team time to review everything with you.
Call The Office
Open New Patient Forms
Arrival reminder: Please arrive 10 minutes before your scheduled appointment.